Loyalty & Engagement Portal
Empower your customers with various promotions, discounts, and bonuses. Let them feel appreciated and increase their lifetime value.
Boost loyalty and increase customer value
Empower your customers with various promotions, discounts, and bonuses. Let them feel appreciated and increase their lifetime value.
Manage client groups and bonuses with no extra operating cost
Enable payments even if machine have GSM connection problems
Learn more about customers and reward their loyalty
What is Televend Loyalty & Customer Engagement solution?
This powerful solution includes a backoffice customer management suite for operators and a user-facing payment and mobile loyalty app to retain and engage customers.
Backoffice Management Suite
A back-office solution to manage users, track payments, set up different promotions, and engage with customers on a more personal level.
- Bonuses & Discounts
- Loyalty Programs
- Promotion Campaigns
- Consumption Insights
MacJack Mobile App
MacJack is a mobile payment and loyalty app that provides carefree cashless payments on any vending or coffee machine.
- Mobile Payment
- Promotions & Point Collection
- Consumer Feedback
- Machine Issue Reporting
How does it work?
Backoffice management
A back-office solution for the MacJack app. Manage users, track payments set up different promotions, and integrate with customers on a more personal level.
MacJack Mobile App
MacJack is a mobile payment and loyalty app that provides carefree cashless payments on any vending or coffee machine.
It allows your customers quick payment with their smartphone by scanning a QR code or tapping the NFC mark on the sticker.
You can boost your customers’ loyalty by rewarding them with points, discounts, or special promotions.
Televend Box
With a simple extension of the Televend device by plugging in a USB, EMV-certified credit card reader, Televend becomes a powerful payment tool and provider of open-loop payment solutions. Also functions as a connector for different payment terminals on the market, such as Ingenico, Payter, CCV, and others.
Manage your Users and Campaigns from the Backoffice
Rewarding Campaigns
Launch long-term or short-term, targeted, rewarding campaigns for your customers by using custom rules editor.
Reward Campaign Types:
- To target specific clients
- Giveback reward bonus for top spenders
- Happy hour campaigns
- And many more custom options
Customer Interactions
Track consumer satisfaction after each consumption and improve customer retention, by getting more insight about them.
React on time in case of problems on the machines and improve service quality, with no extra operational costs.
Stop wasting money and get more clients.
Privacy and Security
Your security and privacy matter greatly to us. We keep your sensitive information secure, safeguard your personal information, and maintain your anonymity online.
GDPR Privacy
Televend is GDPR compliant, and will never share your data with 3rd parties.
ISO Certificates
Televend is ISO 27001 certified and is submitted to regular annual audits.
Data Availability
We use load balancing between two data centers, to ensure optimal availability.
Hosting
Televend Cloud is hosted on Amazon Web Services and it’s protected by Amazon Firewalls.
Data Backup
Data is backed up regularly for maximum security and encryption is implemented by AWS RDS encryption.